Creating a Culture of Enforcement

Without the proper cultural changes, any organization-wide efforts are likely to fail.  This is true whether the efforts involve business issues, like creating the right approach to customer service, or regulatory issues, like compliance with ethics laws, data privacy laws, or cybersecurity regulations.  Although many organizations initially try to change their culture, the effort can be monumental, and the repercussions can be tough.  In some cases, the organization’s top performers and senior leaders are the ones most resistant to change.  Is the organization ready to enforce its policies and procedures, even against these “star players”?  If not, the cultural efforts will fail, and the organization will soon return to its old ways.  The article below provides an approach to creating a culture of compliance.

Creating a Culture of Compliance